Service Provision

MK-TECH offers:

• Fiber Internet: High-speed fiber optic connectivity, including installation and maintenance.
• Network and Data Management: Design and management of computer networks, data storage, security, and backup.
• CCTV Camera Installation: Installation and maintenance of CCTV systems for security.
• Computer Hardware and Software Support: Diagnosis, repair, and support for computer systems and software.

Service Limitations: Services are subject to factors beyond MK-TECH's control, like third-party infrastructure or force majeure events. There’s no guarantee of uninterrupted or error-free service.

Customer Obligations

• Access and Cooperation: Provide access and accurate information for service delivery.
• Payment: Pay fees as agreed or specified, with timely payment required to avoid service suspension.
• System Requirements: Ensure compliance with MK-TECH's specifications; cover additional costs for non-compliance.
• Compliance with Laws: Follow all laws and regulations related to the services.

Intellectual Property

• Ownership: MK-TECH retains ownership of intellectual property related to the services.
• License: Customer receives a non-exclusive, non-transferable license for internal use of software or documentation.

Limitation of Liability

• Exclusion of Damages: MK-TECH is not liable for indirect, incidental, or consequential damages.
• Maximum Liability: Liability for direct damages is limited to the amount paid by the Customer for the specific services in the three months prior to the claim.

Termination

• By Either Party: Either party can terminate the agreement for material breach if not cured within 30 days.
• Effect: Upon termination, services must cease, and outstanding payments are due. Certain provisions will survive termination.

Confidentiality

• Confidential Information: Both parties must protect confidential information and not disclose it without consent.

General Provisions

• Entire Agreement: This agreement supersedes all prior agreements.
• Governing Law: Governed by the laws of the Company’s jurisdiction.
• Dispute Resolution: Disputes resolved through negotiation or legal remedies.
• Severability: Invalid provisions do not affect the remaining terms.

By using MK-TECH’s services, the Customer agrees to these Terms and Conditions.

Information We Collect

1. Personal Information:

   • Contact Information: Name, address, email, phone number.
   • Billing and Payment Information.
   • Business Information: Organizational details.
   • Service-Related Information: Network configurations, CCTV specifications.
   • Technical Information: IP addresses, device identifiers, browser data.
   • Communication Records: Emails, messages, call logs.
   • Feedback and Survey Responses.

2. Non-Personal Information: Data that doesn’t identify individuals, used for service improvement, statistical analysis, and marketing.

How We Use Information

1. Service Provision: To deliver and maintain services such as fiber internet, network management, CCTV installation, and computer support.

2. Communication: To provide service updates, technical support, and billing information.

3. Marketing: To send promotional materials with consent or as allowed by law. Opt-out options are available.

4. Legal Obligations and Protection: To comply with laws, protect rights and safety, and handle legal processes.

Information Sharing and Disclosure

1. Service Providers: Personal data may be shared with trusted third parties (e.g., network providers, payment processors) who assist in service delivery, under confidentiality agreements.

2. Business Transfers: Data may be transferred in case of a merger, acquisition, or asset sale, with notification and consent as required by law.

3. Legal Compliance and Protection: Disclosure may occur to meet legal obligations, protect safety, or investigate violations.

4. Consent: Required before sharing information for non-policy purposes, unless permitted by law.

Data Retention

Personal information is retained as long as necessary for the purposes outlined or as legally required. Retention periods vary by data type and purpose.

Data Security

Technical and organizational measures are implemented to protect personal data from unauthorized access or loss. While security is a priority, absolute security cannot be guaranteed.

Please make payment according to your bill, payment can be via transfer to the following account;

Payment Confirmation :
Email : mktechitsolutions@gmail.com
Phone : 639926020173
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